Frequently Asked Questions

• What areas do you cover?

  We provide pre-booked journeys that start or finish in Dorset, with Bournemouth and the surrounding area as a key part of our service. Popular destinations include Heathrow, Gatwick, Stansted, Bournemouth Airport, Southampton Airport, Southampton Cruise Terminal and London.

• Do you offer airport pickup services if my flight is delayed?

  Yes. We monitor incoming flights for airport pickups so we can adjust collection times if needed. This helps us provide a smoother pickup service when travel plans change.

• Can I book a return journey at the same time?

  Yes. We can arrange both one-way and return bookings, making it easy to plan your full journey in advance. Many customers choose return bookings for airport transfers, cruise transfers and long-distance travel.

• Are your prices fixed?

  We offer clear pre-booked pricing so you know what to expect before you travel. If you have specific requirements for your journey, we will confirm everything with you at the time of booking.

• Can you provide child seats or accommodate special requests?

  Yes, child seats can be provided on request, and we will always do our best to accommodate any custom travel requirements. If you need anything specific, please let us know when booking so we can make the necessary arrangements.